Water Outage due to Emergency Valve Repair-Monday, May 22nd for customers on Charles Street and Howard Ave.

Thank you for your patience throughout the ongoing outdoor water ban. As many of you know, drought conditions have affected our region for much of the last year. According to the latest Rhode Island drought maps, 99% of the state is still classified as “abnormally dry.”

However, after closely monitoring our water production and remediating several wells, CREW is implementing a change in restrictions to allow some outdoor water use. Effective immediately, we will be moving from a full outdoor water ban to an even/odd day watering schedule.

What does this mean?

  • Even-numbered addresses may water outdoors on even-numbered days of the month.
  • Odd-numbered addresses may water outdoors on odd-numbered days of the month.


This change is a balance between conserving water and providing some relief to our customers. We will continue to monitor the drought conditions, and if rainfall improves, we will reevaluate and aim to lift the outdoor water ban completely.

We appreciate your understanding and continued efforts in conserving water during these challenging times.

There will be an emergency valve repair replacement taking place on Monday morning, May 22nd which will cause an interruption in water service. From 08:00 AM till 11:00 AM, valve replacement will be conducted on the valve located at the junction of Howard Avenue and Laurel Hill. The customers who will be affected by this outage will be all customers located on Howard Avenue and Charles Street. The repair will require a momentary outage of your water supply. This repair is required in order to proceed with the water lining project which is currently underway. Please be advised that our contractor Biszko, has also left notification on customers properties whom will be affected. This message serves as reminder to all customers within the affected areas, that all preparations be made prior to start of Monday morning’s anticipated shut down. As always, thank you for your understanding and consideration regarding these matters.

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