Pascoag Utility to Launch “Coins for a Cause” Program!

Thank you for your patience throughout the ongoing outdoor water ban. As many of you know, drought conditions have affected our region for much of the last year. According to the latest Rhode Island drought maps, 99% of the state is still classified as “abnormally dry.”

However, after closely monitoring our water production and remediating several wells, CREW is implementing a change in restrictions to allow some outdoor water use. Effective immediately, we will be moving from a full outdoor water ban to an even/odd day watering schedule.

What does this mean?

  • Even-numbered addresses may water outdoors on even-numbered days of the month.
  • Odd-numbered addresses may water outdoors on odd-numbered days of the month.


This change is a balance between conserving water and providing some relief to our customers. We will continue to monitor the drought conditions, and if rainfall improves, we will reevaluate and aim to lift the outdoor water ban completely.

We appreciate your understanding and continued efforts in conserving water during these challenging times.

We are excited to introduce our new initiative, “Coin for a Cause,” designed to make a meaningful impact in our community. Starting on April 29th, you’ll have the opportunity to join us in supporting the RI Good Neighbor Energy Fund (RIGNEF). 

Here’s how it works:

When you receive your bill for electric or water service, you’ll have the option to sign up for the Coins for a Cause program, which rounds up your total bill to the nearest dollar. The extra “coins” will be directed to the Good Neighbor Energy Fund, a local organization dedicated to assisting Rhode Islanders facing temporary crises with their energy expenses. 100% of the proceeds are donated directly to RIGNEF.

By participating in Coins for a Cause, you’ll not only simplify your payments but also contribute to helping our neighbors in need during challenging times. You can opt out of the program at any time.

For more information on how to sign up for the program, please contact our office at 401-568-6222 or you can opt into the program when you login to your SmartHub account by visiting “Bill & Pay-Coins for a Cause”.

Thank you for being part of this wonderful initiative. Together, we can make a difference!

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