Sign Up for Outage Alerts

Thank you for your patience throughout the ongoing outdoor water ban. As many of you know, drought conditions have affected our region for much of the last year. According to the latest Rhode Island drought maps, 99% of the state is still classified as “abnormally dry.”

However, after closely monitoring our water production and remediating several wells, CREW is implementing a change in restrictions to allow some outdoor water use. Effective immediately, we will be moving from a full outdoor water ban to an even/odd day watering schedule.

What does this mean?

  • Even-numbered addresses may water outdoors on even-numbered days of the month.
  • Odd-numbered addresses may water outdoors on odd-numbered days of the month.


This change is a balance between conserving water and providing some relief to our customers. We will continue to monitor the drought conditions, and if rainfall improves, we will reevaluate and aim to lift the outdoor water ban completely.

We appreciate your understanding and continued efforts in conserving water during these challenging times.

This capability is coming soon!

How to Sign Up for Outage Alerts

Clear River Electric & Water District customers can get alerts via text or email about power outages, plus other account alerts (such as when your bill is available) through CREW’s free SmartHub app. If you don’t have the app, signing up is easy and only takes a few minutes. Simply search for SmartHub in the app store on your cellphone and download. This app is supported for Apple and Android phones. If you do not have the app downloaded to your cell phone, you cannot log into your online account using your cellphone’s browser.

In the App

  • Click on the Settings icon.
  • Click on “Manage Notifications” under the Notifications section.
  • Click on the Service tab.
  • Choose which cell phone and/or email address you would like to receive the notifications for all of the alert types. If you have no contacts listed, you can add contacts under Manage Contacts.

On the Web

  • Sign in to your online SmartHub account.
  • Click on Notifications in the menu.
  • Click on Manage Notifications.
  • Click on the Service tab.
  • Choose which cell phone and/or email address you would like to receive the notifications for all of the alert types. If you have no contacts listed, you can add contacts under Manage Contacts.

Pay My Bill

Clear River Electric & Water District offers the latest technology to help you manage your electric or water account 24/7 by computer, smartphone or tablet with a free online application called SmartHub.

Learn more about SmartHub

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