Have you received a letter from American Power and have questions?

CREW is issuing a notice of outdoor water restrictions until further notice. Water levels are down, causing wells to pull air into the system, resulting in cloudy water. The restrictions consist of the following: irrigation of lawns via sprinklers or automatic irrigation systems, filling swimming pools, washing of vehicles, washing exterior buildings, parking lots, driveways and sidewalks. Watering vegetable gardens and maintenance of livestock is allowed. We ask that everyone please help to conserve water whenever possible.

This post will be taken down as soon as the water ban is lifted.

Thank you for your cooperation!

Pascoag Utility District’s Customer Service Representatives have been receiving more questions about competitive suppliers, such as American Power, who have been advertising on TV lately. These Suppliers have seen an increase in the Standard Offer service of National Grid to over 8 cents/kWh, and have been offering customers an alternative supply of energy at about 7.5 cents/kWh. As the questions are becoming more frequent we thought we’d address some of the issues.

For this year, although our Standard Offer Service (SOS) rate of 7.0 cents/kWh is higher than our rate from last year, we are still below what the Competitive Suppliers like American Power have been able to offer.

If a customer wanted to switch to a Competitive Supplier, they would still be charged all of the other customer charges, including Transmission Service and Transition Service that would get billed to the customer by PUD.  The only piece of the bill they would be purchasing from a Competitive Supplier would be the supply piece that we call Standard Offer Service.  They would still be a customer of Pascoag Utility District’s, connected to our wires, and taking for and paying PUD for all of our distribution services.

Additionally PUD’s power supply is almost 40% derived from green, renewable energy that is good for the environment.  We strive to purchase power contracts that increase our renewable energy portion of our portfolio, whenever possible.

The Competitive Suppliers may also only lock in the rate for a period of time, at which point the rate would change, either up or down, but the risk is that it would increase.

We encourage all of our customers to do research before entering into any agreement with another supplier.  As always, we are here to answer any questions you may have. Please call the office at 401-568-6222 for any additional questions.

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