Pascoag Utility District’s Water Department is now offering a Water Service Line Protection Program!

Thank you for your patience throughout the ongoing outdoor water ban. As many of you know, drought conditions have affected our region for much of the last year. According to the latest Rhode Island drought maps, 99% of the state is still classified as “abnormally dry.”

However, after closely monitoring our water production and remediating several wells, CREW is implementing a change in restrictions to allow some outdoor water use. Effective immediately, we will be moving from a full outdoor water ban to an even/odd day watering schedule.

What does this mean?

  • Even-numbered addresses may water outdoors on even-numbered days of the month.
  • Odd-numbered addresses may water outdoors on odd-numbered days of the month.


This change is a balance between conserving water and providing some relief to our customers. We will continue to monitor the drought conditions, and if rainfall improves, we will reevaluate and aim to lift the outdoor water ban completely.

We appreciate your understanding and continued efforts in conserving water during these challenging times.

Pascoag Utility District is pleased to announce the implementation of a new program designed to give our residential water customers peace of mind!

We now offer a Water Service Line Protection policy, that will insure your water service line from the curb-stop shut-off, to the water meter. Currently, the home owner would be responsible for any repairs to the water service line on their property.

The Water Service Line Protection policy would pay up to $3,000 per occurrence to repair your water service line and $2,000 per occurrence for such repair to the same section of public sidewalk or public road.

The cost of the Water Service Line Protection policy is $5.00 per month. A charge in that amount, would be added to your water bill each month-if you choose to participate. Customers that sign up prior to February 1, 2019 will be entered into a raffle to win $100 credit on their water bill!

For more information, please call the District office at (401) 568-6222.

Water Service Line Protection Program Terms and Conditions

Water Service Line Protection Program Confirmation Form

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